Terms and conditions for the supply of services via a website (also known as T&Cs) should be used if you want to supply services online to a consumer on standard terms. They should cover key issues such as orders, supply, customer responsibilities, pricing, payment, data protection, guarantees, liability, cancellation and termination.
Terms and Conditions for Supply of Services to Consumers via a Website
You can withdraw you order within 2 working days by telling us before the contract is made, if you simply wish to change your mind and without giving us a reason, and without incurring any liability. You'll receive a full refund within 5 working days.
You can cancel a service except for any goods which are made to your special requirements by telling us no later than 14 days after the contract was made, if you simply wish to change your mind and without giving us a reason, and without liability, except in that case, you must return to any of our business premises the goods in undamaged condition at your expense. Then we must without delay refund to you the price for those Goods and Services which have been paid for in advance, but we can retain any separate delivery charge. This does not affect your rights when the reason for the cancellation is any defective Goods or Services. This Returns Right is different and separate from the Cancellation Rights available here.