Operations Management

Our consultants are hired to support clients with improving the efficiency of their value chain. These services include developing and implementing target operating / service delivery models, executing cost reduction programmes and optimising business processes. In addition, it includes designing and implementing business transformations in both primary and secondary functions. Examples include boosting the 'Customer Experience' (Sales, Marketing), improving the efficiency of logistics (Supply Chain), redesigning the manner raw materials are sourced (Procurement) and other front-office and back-office initiatives. In many cases improvements leverage technology, so projects include close cooperation with digital and IT consultants.

How we
can support 
your business

We are dedicated to ensuring our clients are able to convert materials and labour into goods and services as efficiently as possible, to maximise the profit of any organisation. Our team is skilled at balancing costs with revenue to achieve the highest net operating profit possible. Our strategies involve utilising resources from staff, materials, equipment, and technology.

As operations management specialist ALJ LDN handles various strategic issues, including determining the size of manufacturing facilities, project management methods and implementing the structure of information technology networks.

Operations management is the core of most management issues, ALJ LDN provide services in four key service areas. 

Our Team

A critical function of operations management relates to the management of inventory through the supply chain. To be an effective operations management professional, we must be able to understand the processes that are essential to what a company does and get them to flow and work together seamlessly. The coordination involved in setting up business processes in an efficient way requires a solid understanding of logistics. 

ALJ LDN understands local and global trends, customer demand, and the resources available for production by our clients. Our management approach includes the acquisition of materials and the use of labour in a timely, cost-effective manner to deliver excellent customer expectations. Inventory levels are monitored by or consultants to ensure excessive quantities are on hand when needed. Responsibility for finding vendors that supply the appropriate goods at reasonable prices and have the ability to deliver the product when needed are within a consultants specialties.

Another large facet of operations management involves the delivery of goods to customers. This includes ensuring products are delivered within the agreed time commitment. On your behalf ALJ LDN also typically follows up with customers to ensure the products meet quality and functionality needs. We additionally process all feedback received and action the relevant department, in order to improve process management.