Organisational Operations

Focuses on improving the performance of all aspects that support the organisation’s structure including:
- Organisational Development
- Organisational Design

Organisational Design 

Is the process of aligning the structure (hierarchy) of an organisation with its objectives, with the ultimate aim of improving efficiency and effectiveness. Changes may be required to improve service delivery or specific business processes, or as a result of a new mandate.

Organisational Development 

Is the planned, comprehensive and systematic process aimed at improving the overall effectiveness of an organisation.

It involves intervening in its processes, structure and culture; there is a strong emphasis on organisational behaviour, human resource development and organisational change.


Tel. 0203 747 4692

Weatherill House

23 Whitestone Way

Croydon, CR0 4WF


Monday - Friday  09:00 - 16:00 


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