Roles & Responsibilities
Management is a very broad discipline, and a subject that cannot be avoided by anyone engaged in business. It is one of the essentials that must be present if an organization hopes to achieve its goals.
One of the basic rules of management involves the recruitment, hiring, training and retaining of the right people as members of the organization. This involves looking into their qualifications, characteristics, potential contributions, and their strengths and weaknesses. But it is actually a much broader view, one that is not limited to just choosing the right people to match the right job. It also involves defining roles and responsibilities, because you cannot match a person to a job without knowing exactly what you are looking for.
IMPORTANCE OF DEFINING ROLES AND RESPONSIBILITIES IN AN ORGANIZATION
Why should you have clearly defined roles and responsibilities within the organization?
Think of a man who found out that he just won a tract of land in a lottery. The tract of land is located in an area he has never been to before, but it doesn’t matter, because he already knows what he is going to do with it. He’s going to build a house with his own hands and he will get started right away.
Immediately, he went to a hardware store and purchased the materials he would need to build a house. He knows exactly what type of house it will be and how it will look like in the end.
When he arrived at the area where his prized land is located – with all building materials in tow – he was surprised to find that it was no bigger than a parking space that can fit two automobiles.
In short, he immediately took action, deciding the materials without first making sure what the tract of land is actually ideal for.
That is somewhat similar to hiring people outright, without first knowing the type of people that you actually need.
Defining the roles and responsibilities of members in your organization is important for several reasons: