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Business Process Modelling
Business process modelling gives your business a simple way to understand and optimise workflows by creating data-driven visual representations of key business processes.
A business process model is a graphical representation of a business process or workflow and its related sub-processes. Process modelling generates comprehensive, quantitative activity diagrams and flowcharts containing critical insights into the functioning of a given process, including the following:
Events and activities that occur within a workflow
Who owns or initiates those events and activities
Decision points and the different paths workflows can take based on their outcomes
Devices involved in the process
Timelines of the overall process and each step in the process
Success and failure rates of the process
Examples of Business Process Modelling include:
Process/Workflow mapping
Customer journey design