Comprehensive Operational Analysis
A comprehensive operational analysis (COA) is a method used to evaluate and improve the efficiency and effectiveness of an organisation's operations. It involves a detailed review of the organisation's processes, systems, and resources to identify areas for improvement.
An operational analysis refers to the process of studying how an organisation functions to identify areas that can be improved for better efficiency. On the other hand, a comprehensive operational analysis (COA) involves a more detailed examination of all aspects of the organisation's operations, including its policies, procedures, and systems. While an operational analysis may focus on a specific area, such as production or customer service, a comprehensive analysis aims to provide a holistic view of the entire organisation. Both types of analysis can be valuable in identifying opportunities for improvement and increasing overall effectiveness.